From the moment i contacted Viktoria about a house we were interested in, she was very responsive, very quick with any answers to my questions and very respectful. It felt as if it was all meant to be because i was going to use the VA and she had just finished a VA seminar. We were all very excited and throughout the process, even when it was confusing, she answered all my texts and emails promptly and with no questions asked. If she didn't have an answer, she was able to find it for me and let me know. I highly recommend Viktoria and Jani if you are looking to buy a home and you want a more personal experience.