I couldn't have been happier with my experience with Chris.
First of all, he was SUPER respectful with my request to have an email conversation first, before calling. My job makes it virtually impossible to have random phone conversations throughout the day- with email I can respond when I have time to collect my thoughts, and set up a proper phone call. Chris was always super-responsive to both email, text, and phone calls, going above and beyond more than once to make the time change work for us!
Additionally, moving from out-of-state Chris was great with doing video walk-thrus for us, and with driving me around to perspective homes for site visits. His knowledge of the Greater Louisville area is both thorough and honest, both of which were greatly appreciated.
Finally, and I know this is important to many first time homebuyers (like us), Chris never, ever, (not even once!), pressured me to go above my budget, or into a home that did not fit my family's lifestyle. He genuinely listened to our preferences, and offered great advice from both his experience and his background.
Though this was my first home purchase, I have dealt with Real Estate agents in Austin, Philadelphia, D.C., and Phoenix (for rentals), so I had some idea of what to expect. Chris exceeded all of my expectations, defied all the stereotypes, and really couldn't have been more of a stand-up guy.
For those of you to whom this is of interest, Chris is also a U.S. Army veteran, and it was a pleasure to thank him for his service in a way that really matters, by giving him our business. Couldn't. Be. Happier.